Roles
When you use Enerflo.ai to manage your customer records, you are the data controller and IronWolfe Technologies Ltd acts as your data processor.
GDPR Compliance
Built with UK GDPR in mind.
Enerflo.ai is designed to help broker teams handle customer data with care, in line with UK GDPR and the Data Protection Act 2018.
Lawful basis and consent
Enerflo.ai supports broker workflows where lawful basis for processing customer data is established through contract, legal obligation or legitimate interest. The platform includes fields to record consent and communication preferences.
Security measures
We apply organisational and technical safeguards to protect personal data.
- Role-based access controls
- Encryption in transit and at rest
- Audit trails for sensitive actions
- Regular backups and tested restores
- Least-privilege access for staff
Data subject rights
The platform provides tools to help you respond to subject access, rectification and erasure requests within statutory deadlines.
Sub-processors
We use a limited set of vetted sub-processors to host and operate the service. A current list is available on request.
International transfers
Customer data is hosted in the United Kingdom. Where any limited transfers occur, they are protected by appropriate safeguards such as the UK International Data Transfer Addendum.
Questions?
Email us at hello@enerflo-ai.co.uk and our team will get back to you.
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