Help Centre

Support for your Enerflo.ai journey.

Find setup guidance, workflow tips and support resources for your brokerage team.

Getting started

Guides and support articles coming soon.

Customers and contacts

Guides and support articles coming soon.

Sites and meters

Guides and support articles coming soon.

Quotes and proposals

Guides and support articles coming soon.

Contracts and renewals

Guides and support articles coming soon.

Tasks and follow-ups

Guides and support articles coming soon.

Imports and exports

Guides and support articles coming soon.

Billing and pricing

Guides and support articles coming soon.

FAQs

Frequently asked questions.

Short answers to the questions broker teams ask before getting started.

Is Enerflo.ai built for UK energy brokers?

Yes. Every workflow - from MPAN/MPRN site records to contract renewals and commission tracking - is designed around UK energy brokerage operations.

How long does onboarding take?

Most brokerages are up and running within 1-2 weeks. Larger teams with migrations from spreadsheets or other CRMs typically take 3-6 weeks with our Growth Launch or Scale Migration packages.

Can I import my existing customer data?

Yes. Growth and Scale plans include CSV import and export, and our team can help with mapping data from spreadsheets or other tools.

Is my data secure and GDPR compliant?

Data is encrypted in transit and at rest, role-based access controls limit who sees what, and audit trails capture sensitive actions. See our GDPR Compliance page for details.

Do you offer a free trial?

We offer a personalised demo so we can show you Enerflo.ai against your real workflow. Book a demo and we will tailor it to your brokerage.

Need help?

Email us at hello@enerflo-ai.co.uk